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EPFO m-Governance Initiative

m-Governance Initiative

Here, m stands for mobile. As the name indicates, the EPFO has launched a facility where employees can activate their UANs (Unique Account Numbers) with just a click on their smartphones. All employers and employees registered with EPFO are provided these UANs. However to enjoy the instant services like checking PF balances, transfers, credit info, pass book details and for checking remittances and disbursements (in case of employers), one has to register his/her UAN through EPFO’s mobile app.

SMS based UAN Activation

If you want to activate through SMS, here is the format that you need the send message to 7738299899 – EPFOHO ACT,UAN (12 digit),member ID (22 digits).  The commas that separate each of these fields in this format are not preceded or succeeded by spaces. For example if the UAN is 123456789101 and the member ID 0987654321098765432101, the SMS that you need to send to 7738299899 would be EPFOHO ACT,123456789101,0987654321098765432101. If you send the SMS currently, your UAN will be activated and you can check your PF balances and do other transactions related to your PF account within minutes. This facility is very helpful for people who don’t have access to laptops, computers or smartphones.

Missed Call Facility

There is one more chance to know details about your PF and to transact easily with your PF account. The best part is that, this solution doesn’t cost you anything. All you need to do is to give a missed call to 01122901406 from the mobile number that you have registered with EPFO to see the results. If you have also linked your PF account with important accounts like your bank account, PAN or AADHAR, you will get to know instantly as to what contributions you did recently to your PF account. Since this process only requires you to give a missed call, you can be assured that you will not be spending one penny for this.

Short Code SMS

Apart from knowing details about your PF account, you can also get details about your KYC (Know your customer). To know details about these all you need to do is to send an SMS to the number as mentioned above (7738299899) in the format of EPFOHO UAN XXX.  Here UAN refers to your Unique Account Number and XXX refers to the first three characters of the language in which you wish to receive the reply from EPFO. For example if you want the details in Malayalam, you can send the SMS in this way – EPFO UAN MAL to the above mentioned number. Currently, this service is available in few regional languages other than English. They are Hindi, Tamil, Telugu, Malayalam, Bengali, Marathi, Kannada, Punjabi and Gujarati.

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